Real Life

Taking back see-through togs

Can I take back togs if they turn see-through soon after purchase?

I bought a swimsuit just after Christmas for the holidays. To my astonishment, when I jumped into a pool, it became partly transparent. And that was in a couple of places up top that I didn’t want to become transparent!

When I took it back to the shop, they wouldn’t refund or replace it and said I should have realised the swimsuit was largely unlined before I bought it. And, besides, I had worn it in a pool with chemicals. My feeling is it wasn’t obvious how revealing the material was until I got in the water. Do I have a case?

Yes, I definitely think you have a case. To most people, including myself, transparent swimming togs are not fit for purpose.

And I’m happy to take your word for it that the material becomes more transparent once you’re in the water. I remember years ago doing a rather amusing Fair Go story about the same problem.

Even if you bought a cheap swimsuit, the principle remains the same – you’re unable to wear it. Take the togs back to the shop, deal with the manager and insist on a refund or, if there is still a reasonable range of alternatives, a replacement.

If they say no, take the matter to the Disputes Tribunal. When the tribunal eventually finds in your favour, pass the story onto your local paper. The shop will regret their stubbornness.

Do you have a consumer question for Kevin? Email[email protected], or post to Weekly Consumer, PO Box 90119, Victoria St West, Auckland 1142.

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